Terms & Conditions

Effective Date: 27.08.2025

Welcome to Chi Crystals. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.

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1. General Information

This website is owned and operated by [Your Business Name]. Throughout the site, the terms “we,” “us,” and “our” refer to [Your Website Name].

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2. Products and Descriptions

We strive to provide accurate product descriptions and images. However, crystals are natural items and may vary in size, shape, and color. Measurements provided are approximate.

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3. Prices and Payments

All prices are listed in GBP (£) unless stated otherwise. We reserve the right to change prices without notice. Payments are processed securely through [e.g., PayPal, Stripe].

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4. Shipping

Orders are shipped via Royal Mail 2nd Class for UK deliveries. Full details can be found in our Shipping Policy. Delivery times are estimates and not guaranteed.

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5. Returns and Refunds

Due to the nature of our products, we only accept returns for items that arrive damaged or incorrect. Customers must contact us within 7 days of delivery with photos of the issue.

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6. Use of Our Website

You agree not to misuse our website or engage in unlawful activity, including hacking, distributing malware, or infringing on intellectual property.

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7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. All products are for decorative or metaphysical purposes only and are not intended to diagnose, treat, or cure any medical condition.

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8. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.

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9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 [Your Email Address]